Privacy policy

Effective Date: March 17, 2025
Last Updated: March 17, 2025

At SpeaFasta we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our spare parts services, including through our website at [avis.co.tz], customer support, or other related activities. By using our Services, you agree to the terms of this Privacy Policy.

If you have any questions or concerns about this policy, please contact us at support@speafasta.co.tz

1. Information We Collect

We collect information to provide, improve, and personalize our Services. The types of information we may collect include:

Personal Information

  • Contact Details: Name, email address, phone number, and shipping/billing address when you place an order or register an account.
  • Account Information: Username, password, and preferences if you create an account with us.
  • Customer Support: Information you provide when contacting us, such as inquiries or feedback.

Non-Personal Information

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, products viewed, search terms, and how you interact with our Website.
  • Cookies and Tracking: Data collected via cookies or similar technologies to enhance your experience.

Information from Third Parties

  • We may receive data from third-party partners (e.g., shipping providers or marketing services) to fulfill orders or improve our Services.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process, ship, and track your spare parts orders.
  • Customer Service: To respond to inquiries, provide support, and resolve issues.
  • Account Management: To maintain and secure your account with us.
  • Marketing: To send you promotional emails, newsletters, or offers about spare parts and related services (you can opt out at any time).
  • Improvement: To analyze usage patterns and enhance our Website, products, and Services.
  • Legal Compliance: To comply with applicable laws, regulations, or legal requests.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following cases:

  • Service Providers: With trusted third parties who assist us in operating our business (e.g., payment processors, shipping companies, or IT support), under strict confidentiality agreements.
  • Legal Obligations: When required by law, such as to respond to subpoenas, court orders, or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Third-Party Links and Services

Our Website may contain links to third-party websites (e.g., payment gateways or manufacturer sites). We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any information.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request that we delete your personal data, subject to legal retention requirements.
  • Opt-Out: Unsubscribe from marketing communications by clicking the "unsubscribe" link in emails or contacting us.
  • Data Portability: Request your data in a transferable format (where applicable).

To exercise these rights, contact us at support@speafasta.co.tz. We will respond within the timeframes required by law

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze traffic, and deliver personalized content. Types of cookies include:

  • Essential Cookies: Necessary for the Website to function (e.g., maintaining your shopping cart).
  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
  • Marketing Cookies: Enable personalized ads based on your interests.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect Website functionality. For more details, see our Cookie Policy (link to a separate cookie policy if you create one).

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn such data has been collected, we will take steps to delete it promptly. Contact us if you believe we have inadvertently collected data from a child.

9. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S., where our servers are located. We ensure appropriate safeguards are in place for such transfers, in compliance with applicable laws (e.g., GDPR Standard Contractual Clauses).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review it periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:

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